Help Center

Having trouble?Find your answers here.

SSH access, VNC desktop, billing & renewal — browse by topic. NOC team responds to tickets 24/7.

7×24

Live Support

<4h

Response SLA

NOC

Dedicated Team

Connect

Connect to your Mac mini remotely.

SSH Command Line

Copy the command from the "Credentials" section in the console, then run in terminal:ssh root@your-ip

VNC Graphical Desktop

Click VNC on the node detail page — full macOS opens in your browser, no client required.

Network & IP

Each node has a dedicated fixed IPv4 + 1Gbps exclusive bandwidth — ideal for webhooks and App Store distribution.

$ ssh root@203.0.113.45

Authenticating...

✓ TLS 1.3 handshake complete

✓ Welcome to vpstix bare-metal node

$ _

Billing

Billing & renewal explained.

01

Manual Renewal

No automatic charges. Email reminder 7 days before expiry — renew manually in the console under "Orders".

02

7-day Retention

If unpaid at expiry, a 7-day data retention period begins — recovery is possible within this window; data is securely destroyed after.

03

Payment Method

Visa / Mastercard, PayPal, and major cryptocurrencies — select at checkout.

FAQ

Still can't resolve it? Submit a ticket.

NOC engineers available 24/7, average response <4 hours.

Console